By accessing and using www.legaljoy.co ("Site"), you agree to be bound by these Terms of Service ("Terms"), constituting a legal agreement between you and Legaljoy. Do not use the Site if you disagree with any of these Terms.

GENERAL TERMS AND CONDITIONS

By accessing and using www.legaljoy.co (“Site”), you agree to be bound by these Terms of Service (“Terms”), constituting a legal agreement between you and Legaljoy. Do not use the Site if you disagree with any of these Terms.

1. Overview. These Terms govern any agreement for services between a client and Legaljoy.

For these Terms:

“Client” signifies the individual or entity engaging Legaljoy for services, or intending to do so; and

“Person” denotes a legal entity or an individual.

2. Applicability. These General Terms and Conditions apply to all engagements and services provided by Legaljoy.

3. Engagements. All engagements are accepted and performed exclusively by Legaljoy. An agreement for services becomes active only upon written acceptance by Legaljoy. The client agrees to provide all necessary information for identity verification in accordance with applicable anti-money laundering and counter-terrorism financing regulations. Engaging a person affiliated with Legaljoy doesn't result in an agreement with that person or any affiliate of Legaljoy. If Legaljoy collaborates with another person to provide services, Legaljoy only holds liability for its explicit obligations. Legaljoy provides contract templates, consultancy services, and relevant content (“Services”). These Services aid with legal matters but don't replace professional legal advice. Legaljoy is not a law firm and doesn't provide legal representation.

4. Fees and Invoicing. Unless otherwise agreed in writing, professional fees are calculated based on the time spent on the matter at the agreed-upon hourly rate. Time is recorded in increments of ten (10) minutes. All fees are exclusive of VAT and other applicable taxes. Invoices are payable within fourteen (14) days of the invoice date. Any objection to an invoice must be done within fourteen (14) days after receipt of the invoice. Failing to do so, means the invoice is accepted by you. Any objections do not suspend the obligation to pay. Legaljoy reserves the right to adjust its hourly rates, providing at least thirty (30) days' written notice. In the event there is an ongoing Engagement, we will inform you in a timely and reasonable manner before the price adjustment becomes effective. You are entitled to terminate this agreement by serving notice of termination in writing within thirty (30) days following the notification of the adjustment, and effective from the date on which the new prices and/or rates would take effect.

5. Late Payments. All fees are due on the dates specified in invoices, statements, or other notices sent by us. For any outstanding balances not paid within 14 days of the due date, a late fee of 1% monthly interest may be applied. This will be calculated based on the total overdue amount. We reserve the right to send payment reminders and overdue notices to clients via email or other methods. Failure to pay after such reminders may result in suspension of services. If you should fail to pay the sum due even after a reminder or notice of default, we can pass on the claim for collection and you are obliged to pay, within reason and in addition to the total sum due at that time, all judicial and extrajudicial costs, including all costs charged by external experts; all of which is without prejudice to any of our statutory and contractual rights. A minimum fee of USD 150 applies.

We aim to work constructively with clients facing financial hardship. In certain cases, payment plans or adjusted timelines may be arranged at our discretion by contacting our billing department. However, interest may still accrue on overdue balances. We reserve the right to disable client accounts and access to our platform if invoices remain unpaid after reasonable notice. Services may be restored once payment is received.

6. Costs and Expenses. Our fees do not include third-party costs or out-of-pocket expenses, such as court filing fees, notary fees, registrar fees, courier services, or travel expenses. Such costs will be billed separately to the client. Legaljoy will seek the client's prior consent before incurring any significant expenses.

7. Liability. Any liability of Legaljoy directly or indirectly related to the performance of the engagement. is limited to the amount paid out under its professional liability insurance policy in the matter concerned, plus the amount of the deductible under that policy. If, for any reason, no payment is made under the insurance policy, any liability is limited to the total fees paid by the client for the specific engagement, with an absolute maximum of USD 5,000. Any claim for damages shall expire one year after the date on which the client became aware of the damage and Legaljoy’s potential liability. Any claim for damages lapses one year after the day on which the client has become aware or could reasonably have become aware of the damage and of the liability of Legaljoy for the damage. Without prejudice, any claim for compensation will lapse if the claim is not brought before the competent court within one year after the facts on which the claim is based were known or could reasonably have been known to the client.

The client or other counterparty to Legaljoy shall only be entitled to hold Legaljoy liable (if at all) up to the limited amounts referred to in this articles. Any claim for compensation against directors or employees, under whatever legal basis, is excluded. Liability for indirect loss or damage (including consequential loss or damage) is excluded, irrespective of the circumstances. In the event that Legaljoy is liable for direct loss or damage, the creditor's right of recourse is limited to the balance available in Legaljoy’s general bank account at the time at which the liability arises. Legaljoy excludes any liability that may arise from or is in any way related to insolvency or failure to fulfil its obligations by a bank, financial foundation or any other third party.

8. Engagement of Third Parties. Legaljoy will exercise due care when engaging third parties. If, for the performance of an engagement, Legaljoy engages a person that is not associated with it, Legaljoy is not liable to the client for any errors made by this person. If such a person engaged by Legaljoy wishes to limit its liability, Legaljoy has the right to accept that limitation of liability also on behalf of the client.

9. Confidentiality. Legaljoy is committed to maintaining the confidentiality of all non-public information received from the client. This information will not be disclosed to third parties, except as required by law or as necessary for the performance of the services.

10. Termination. The client may terminate the engagement at any time by providing written notice. Legaljoy may terminate the engagement by giving fourteen (14) days' written notice. Upon termination, the client is obligated to pay for all services rendered and costs incurred up to the date of termination.

11. Applicability. These general terms and conditions are applicable to all engagements of Legaljoy, including any follow-up engagements and new engagements. The most current version will be available on the Legaljoy website (www.legaljoy.co). The applicability of any general terms and conditions of the client or any third party is expressly rejected. Without prejudice to the provisions, these general terms and conditions apply not only to Legaljoy, but also to any natural and legal person that are directly or indirectly associated with Legaljoy and are in any way involved in the services provided by or on behalf Legaljoy.

12. Governing Law and Dispute Resolution. This agreement and all non-contractual obligations arising therefrom shall be governed by the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah. Any dispute arising out of or in connection with this agreement, including any question regarding its existence, validity, or termination, shall be settled by mediation in accordance with the Mediation Rules of the Dubai International Arbitration Centre (DIAC).

11. Amendments. Legaljoy is entitled to amend or supplement these general terms and conditions at any time unilaterally.

12. Indemnification. The client indemnifies Legaljoy and all the other persons referred to in the previous articles against all third-party claims, including reasonable costs of legal assistance, in any way connected with or arising from the work performed for the client, except for premeditation or gross negligence on the part of Legaljoy.

13. Storage of Files. Legaljoy will destroy its files, including any of the client’s original documents that may be present therein, after seven years have elapsed since the case was closed.

14. Contact Information. If you have any questions about these Terms, please contact us at [email protected]